Skip to main content

All Access Subscription

Get unlimited access to our full publication and article library.

Get Access Now

Interested in Group Sales? Learn more

What's the toughest challenge if you want to get serious about emergency department point-of-service (POS) collections? "Changing behavior with the staff as well as the patients," says Denise Helm, director of patient access at St. Rose Dominican Hospital in Las Vegas. "Both prefer the 'bill me later' approach."

ED collections doubled with these changes