5 ways to involve ED patients in care

The 2007 National Patient Safety Goals will require you to involve patients in their care. Here are some ways to do this in the ED, says Darlene Bradley, RN, CNS, CCRN, CEN. MICN, FAEN, director of emergency/trauma services at University of California-Irvine Medical Center in Orange:

  • Allow patients to choose the method of pain relief they are given.
  • If a surgical procedure is performed, have the patients participate in the identification of the correct site.
  • Ask the patients if they would like to read or watch television when wait times are lengthy.
  • Ask patients to participate in minor procedures, such as applying pressure over a bleeding site or holding a dressing as tape is applied to secure the site.
  • Give choices about the treatment plan, such as having the labs drawn before going to radiology.

Sources

For more information about the 2007 National Patient Safety Goals, contact:

  • Darlene Bradley, RN, CNS, CCRN, CEN. MICN, FAEN, Director, Emergency/Trauma Services, University of California-Irvine Medical Center, 101 The City Drive, Route 128, Orange, CA 92868-3298. Telephone: (714) 456-5248. Fax: (714) 456-5390. E-mail: dbradley@uci.edu.
  • Kathleen A. Catalano, RN, JD, Director, Healthcare Transformation Support, Perot Systems, 2300 W. Plano Parkway, Plano, TX 75075. Telephone: (214) 709-7940. E-mail: kathleen.catalano@ps.net.
  • Kayleen L. Paul, RN, CEN, Care Center Director, Emergency, Critical Care, and Trauma Services, McKay-Dee Hospital Center, 4401 Harrison Blvd., Ogden, UT 84403. Telephone: (801) 387-7006. Fax: (801) 387-7038. E-mail: kayleen. paul@intermountainmail.org.
  • Jennifer Williams, MSN, RN, BC, M-S CNS, CEN, CCRN, Clinical Nurse Specialist, Emergency Services, Barnes-Jewish Hospital, Mail Stop 90-21-330, St. Louis, MO 63110. Telephone: (314) 747-8764. Fax: (314) 362-2495. E-mail: jaj5264@bjc.org.