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Reinforce message with phones, cells
3 tips to boost understanding
How can clinicians bolster patients' understanding of correct oral contraceptive use after they leave the office? Try these tips from the On the Same Page OCP Health Literacy Project Training Manual:
Have someone at the clinic read the text from the material into a recorded phone message.
Have the recorded phone message on an extension of the clinic phone that can be reached day or night.
Clinicians can help patients program the clinic's telephone number/extension into their cell phones while they are in the exam room.1
1. Center for Health Training, Sage Words Accessible Health Communications. On the Same Page. OCP Health Literacy Project Training Manual. Austin; 2010. Accessed at http://www.centerforhealthtraining.org/projects/documents/pr_healthliteracy_TrainingManual.pdf.