7 goals can help guide projects

Many healthcare institutions are using the seven goals stated in the National Action Plan to Improve Health Literacy developed by the Department of Health and Human Services to guide health literacy initiatives. The goals include:

• Develop and disseminate health and safety information that is accurate, accessible, and actionable.

• Promote changes in the health care system that improve health information, communication, informed decision making, and access to health services.

• Incorporate accurate, standards-based, and developmentally appropriate health and science information and curriculum in child care and education through the university level.

• Support and expand local efforts to provide adult education, English language instruction, and culturally and linguistically appropriate health information services in the community.

• Build partnerships, develop guidance, and change policies.

• Increase basic research and the development, implementation, and evaluation of practices and interventions to improve health literacy.

• Increase the dissemination and use of evidence-based health literacy practices and interventions.


• National Action Plan to Improve Health Literacy. Developed by the Department of Health and Human Services, the plan aims to engage organizations, professionals, policymakers, communities, individuals, and families in a linked, multi-sector effort to improve health literacy. It contains seven goals, each with specific strategies for different sectors of the health system. Web: www.health.gov/communication/HLActionPlan