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<p> Case managers may not be in charge of all their patients&rsquo; discharge education, but it is their responsibility to make sure that patients receive the education they need to care for themselves at home and that they understand it, or that referrals are made after discharge to continue their education, says <strong>Linda Sallee</strong>, RN, MS, CMAC, ACM, IQCI, director for Huron Healthcare with headquarters in Chicago.</p>

Work with nursing to make sure patients understand the discharge plan

Take time to establish relationships early in the stay