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<p> Listening to human resources expert Laura MacLeod, LMSW, describe the dysfunctional work cultures she has observed in healthcare and other industries, one is immediately reminded of the truism: &ldquo;Every system is perfectly designed to get the results it gets.&rdquo;</p>

Defuse hostile nursing work culture by speaking up immediately, directly

HR expert says don’t let resentments linger and turn toxic