Use Quality Assurance Tools to Identify — and Fix — Errors Before Claims Go Out
Hospital registrars held accountable for clean claims
Patient access leaders at Marion (IN) General Hospital wrote rules, tested, and trained more than 70 registrars before going live with a new electronic quality assurance tool in March 2014. The tool (AhiQA, manufactured by Alpharetta, GA-based Relay Health) allows registrars to see errors right after the registration is complete, so they can correct them immediately.
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