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<p class="Inside-first-paragraph-drop-cap">In addition to the vexing problem of quality measures that unfairly downgrade a hospital’s quality and safety scores, common quality measures also can boost a hospital’s scores higher than they deserve, says <b>David Friend</b>, MD, MBA, chief transformation officer and managing director of the Center for Healthcare Excellence &amp; Innovation with BDO USA, a consulting company based in Chicago.</p>

Self-Reported Data May Be Inaccurate