A new smartphone app is helping surgery patients at the University of Virginia (UVA) Health System in Charlottesville follow a treatment program to better prepare them for surgery and speed their recovery.

Since 2013, colorectal surgery patients at UVA have used the Enhanced Recovery After Surgery (ERAS) program. ERAS aims to educate patients, improve their outcomes, and help to make them more comfortable before and after their surgery. In the first six months after ERAS was implemented for elective colorectal surgery, the overall median length of stay for patients decreased, overall complication rates were reduced by about 50%, and patient satisfaction scores improved across the board.

The ERAS program includes:

• having patients drink sports drinks two hours before surgery to reduce the need for IV fluids;
• providing non-narcotic medications to minimize use of opioid pain medications;
• getting patients out of bed and walking soon after surgery;
• having patients eat as soon as possible after surgery.

The key to making ERAS work is extensive patient education before and after surgery, UVA care providers said. Patients already receive an educational handbook and a paper checklist to ensure they complete needed tasks.

“We are bringing patient education into the digital age with an ERAS website and a mobile app to complement the handbook. This ensures patients have the information they need to understand their care and be better prepared for surgery,” said Bethany M. Sarosiek, RN, the ERAS development coordinator at UVA. “The app puts the information directly at their fingertips.” (To access the ERAS website, readers can go to http://bit.ly/2aoaZNw.)

How the App Works

UVA worked with Charlottesville, VA-based Willowtree to develop an app that brings information from the handbook and the checklist to a patient’s smartphone, said Derrick Stone, director of software development at UVA Health System. Patients download the free app in the clinic, then enter their surgery details and information. Reminders are sent directly to their smartphone in preparation for surgery.

For example, patients receive a checklist of when to stop taking certain vitamins and supplements. This information is important because, without a reminder, patients may forget, and surgery could be postponed.

Patients also receive a pop-up message on their phone on the morning of their surgery that includes directions to the hospital and information about where to park.

After surgery, patients receive reminders about getting up to walk around. This reminder helps improve their mobility while preventing breathing problems, reducing the risk of blood clots, and ensuring early return of bowel function.

“Having the reminders sent directly to their smartphone allows them to see the information at the right time, wherever they are,” Sarosiek said. “We are hopeful this will improve compliance, reduce surgery cancellations and postponements, improve patient outcomes, and reduce hospital readmissions.”

As the ERAS program rolls out to additional surgery services at UVA, so too will the app. Gynecologic surgery will be the next program supported. (For more on the health system’s efforts, see “With new protocols, patients come out of the OR nearly discharge-ready,” Same-Day Surgery, October 2014, at http://bit.ly/2aEoJ8Q.)