The Institute for Healthcare Improvement (IHI) in Boston offers several resources to help quality improvement professionals cultivate better working relationships with hospital and health system boards.
Assessing the board’s knowledge level and comfort with quality issues is an important first step, says Tejal K. Gandhi, MD, MPH, CPPS, chief clinical and safety officer with the Institute for Healthcare Improvement (IHI) in Boston.
IHI offers the Governance of Quality Assessment Online Tool to assist with that step, available online at: https://bit.ly/2G05gBc.
IHI also offers the Framework for Effective Board Governance of Health System Quality, available online at: https://bit.ly/2CWo68b.
Two IHI blog posts also offer advice. “What Boards Must Do to Achieve Better Quality Health” is available online at: https://bit.ly/2G9KYUZ. “The Risks of Keeping Health Care Boards in the Dark” is available online at: https://bit.ly/2WvAS6y.