A national campaign is attempting to demonstrate some of the problems with electronic health records (EHRs) by showing how they can interfere with clinicians’ efforts to provide quality care.
The Medstar Institute for Innovation in Washington, DC, teamed with the American Medical Association in Chicago to create the #EHRSeeWhatWeMean campaign. It showcases videos of real and simulated problems created by poor EHR usability.
The goal is to get healthcare professionals, EHR vendors, policymakers, and patients working together to improve EHR usability, says Raj Ratwani, PhD, scientific director and senior research scientist with the National Center for Human Factors in Healthcare at the Medstar Institute for Innovation.
“Our goal is to improve awareness of the kinds of EHR usability and safety challenges that our frontline clinicans are facing on a pretty regular basis,” he says.
“On our website, we have concrete examples of the kind of difficulties physicians face, based on a study we did about emergency physicians in particular, though we know these problems are prevalent across all types of care. The videos are divided into challenges around difficult data entry, challenging visual displays, and complicated work flows.”
More information on the #EHRSeeWhatWeMean campaign is available online at: https://bit.ly/2DCIs7C.
- Raj Ratwani, PhD, Scientific Director and Senior Research Scientist, National Center for Human Factors in Healthcare, Medstar Institute for Innovation, Washington, DC. Phone: (877) 748-3567.