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<p>The best way to improve the health of high-risk patients might require case management that is sensitive to the population&rsquo;s particular cultural, religious, and socioeconomic needs. Chinle Comprehensive Health Care Facility in Chinle, AZ, created a program that employs culturally sensitive care management staff. Health coaches meet with patients to help them make their first doctor appointments and to navigate them through the healthcare system.</p>

Navajo Case Management Program Combines Cultural, Patient-Centered Care

Focus is on patients with diabetes