Skip to main content

Relias Media has upgraded our site!

Please bear with us as we work through some issues in order to provide you with a better experience.

Thank you for your patience.

All Access Subscription

Get unlimited access to our full publication and article library.

Get Access Now

Interested in Group Sales? Learn more

Do ED patients complain because they are seeking some type of compensation, or is it really about wanting to be heard? It can be difficult to hear negative feedback, but complaint data are a good way to identify failures in the diagnostic process, according to a recent analysis.

Patient Complaints Can Reveal Surprising ED Safety Concerns