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Carolyn M. Clancy, MD, director of the Agency for Healthcare Research and Quality (AHRQ), did not pull any punches when she gave the keynote plenary address on Sept. 8 at the 2008 AHRQ Annual Meeting — nor did she hold back in a follow-up interview with Healthcare Benchmarks and Quality Improvement.

AHRQ director: 'We are not doing enough' on quality