Skip to main content

All Access Subscription

Get unlimited access to our full publication and article library.

Get Access Now

Interested in Group Sales? Learn more

Sonia Hoffman, RN, BSN, a Geisinger Health Plan case manager who works at a primary care clinic, tells the following story of how her interventions kept a woman with severe chronic obstructive disease out of the hospital and avoided unnecessary utilization of health care resources:

Close relationship with patients is key to success