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It’s a frequent tactic of physicians: claiming that quality data are imperfect, invalid, or otherwise misleading. “When physicians are not acting on proven data, the quality manager has to stand up to the physicians and protect the integrity of the data,” says Frederick P. Meyerhoefer, MD, principal of the Canton, OH-based Meyerhoefer Organization, a consulting firm that specializes in compliance with Joint Commission on Accreditation of Healthcare Organizations standards.

What to do if physicians dispute your data