Skip to main content

Relias Media has upgraded our site!

Please bear with us as we work through some issues in order to provide you with a better experience.

Thank you for your patience.

All Access Subscription

Get unlimited access to our full publication and article library.

Get Access Now

Interested in Group Sales? Learn more

Tara Tinsley, CHAM, access supervisor and department trainer in the emergency department at Children’s Health Center in Birmingham, AL, shares her experience with Hospital Access Management in response to a request for information on ED cash collection practices in the May 2003 issue by Lori Judge, MS, HAS, director of patient financial services at St. Claire Regional Medical Center in Morehead, KY.

Access Feedback: Space redesign, counseling boost ED collection efforts