2003 Salary Survey Results

How do your salary and benefits stack up against your case management peers’?

Hospital Case Management’s annual salary survey was mailed to readers along with the April 2003 issue. Questionnaires, response forms, and postage-paid envelopes were inserted into that newsletter. The responses contained no names unless readers wished to include them along with special comments. The surveys were compiled and analyzed by Thomson American Health Consultants in Atlanta, publisher of HCM.

Getting right to the point

Annual gross income for HCM readers generally clustered between $50,000 and $80,000. More than one-fifth of respondents (21.93%) earned between $60,000 and $69,000. Another 18.42% earned between $70,000 and $79,999. The third highest group was $50,000 to $59,999, with 17.54% of respondents. Only 2.63% earned less than $40,000, and 8.77% earned more than $100,000.

Most (61.4%) work between 41 and 50 hours per week, although more than a quarter (26.31%) work even longer hours. Only 12.28% work less than 40 hours per week. About 36% received a salary increase of between 1% and 3%. Another 31.58% had a salary increase of between 4% and 6%. About 15% had either no change in salary or (1.75%) a salary decrease.

The greatest percentage of respondents — 24.56% — have been working in hospital case management for between seven and nine years. Another 22.81% have been working in the field between four and six years, while only 9.64% have worked in case management for 16 years or more. Sixteen percent have worked in case management three years or less.

Meanwhile, nearly half (48.25%) of our respondents have been working in health care for 25 years or more, and a full 81.58% have worked in health care for 19 years or more. The most common titles are director of case management (56.14%), case manager (14.91%), and utilization manager (5.26%).

Nearly all of our case management respondents are women (96.49%). About 42% are in their 40s, but there are a good number in their 50s (37.72%) and 30s (9.65%) as well. About 42% have completed at least some graduate work, and another 25.44% have bachelor’s degrees.

When it comes to the number of people supervised, responses again ranged widely. About 28.1% supervise six or fewer people; 29.83% supervise between seven and 15 people; and 31.58% supervise between 16 and 40 people. About 8.7% of respondents supervise more than 40 people.

A plurality of HCM’s readers (37.72%) hail from the southern United States, while 21.93% live in the northern central states running from Ohio on the east to the breadbasket states on the west.

About 21.05% live in the Northeast, and 19.3% are from the West or West Coast. About 29.8% come from hospitals in an urban area. Another 28.95% are from medium-sized communities, 24.56% are from rural areas; and 15.79% work in a suburban setting.

As usual, most of respondents, 67.54%, work in nonprofit institutions; 16.67% work in for-profit organizations; 8.77% work in either federal facilities or academic institutions, and 7.02% work for state or county government facilities.

For the first year, the highest percentage of our respondents (24.56%) work in hospitals with fewer than 100 beds. The next largest group — 23.68% — work in hospitals with between 101 and 200 beds. Another 21.93% work in hospitals with between 201 and 300 beds, and 9.66% work in hospitals with 500 beds or more.