The business case for workplace EOL programs

The following responses were reported in a survey of companies on end-of-life issues conducted in 1999 by Last Acts, when respondents were asked for input on the benefits of addressing issues:

  • employee satisfaction, good will and improved morale;
  • being able to care for employees/showing employees the company cares;
  • employee loyalty, increased commitment;
  • increase in productivity, rapid return to work.

The publication, Research Findings from Studies with Companies and Caregivers, reported the following business reasons for starting an end-of-life program:

  • Research has shown that work-life programs positively affect the bottom line of an employer’s balance sheet by fostering loyalty, morale and productivity of the work force.
  • Companies that have started end-of-life programs report a decrease in medical, mental health, and substance abuse claims as well as a decrease in mistakes and an increase in productivity.
  • An increased number of workers are actively involved in providing care for a family member — approximately one out of five employees. With an increasing aging population, more workers will be addressing end-of-life issues associated with this care giving.
  • Dealing with grief not only affects the worker directly experiencing a loss, but affects his or her co-workers as well.
  • Managers and supervisors are better able to support and manage a work team with the enhanced resources of an end-of-life program.
  • A workplace end-of-life program demonstrates a company’s commitment to the needs of its work force, and therefore is an excellent recruitment tool.