Expert offers tips for PPS success
Expert offers tips for PPS success
Paul Dongilli, PhD, vice president of rehabilitation for Madonna Rehabilitation Hospital in Lincoln, NE, offers the following advice for successful prospective payment system (PPS) implementation:
• Don’t underestimate the importance of having a good, solid plan. Formulate a logical approach.
• Invest your staff in the process. Tell them what you’re faced with, base your plan on good patient care, and watch them rise to the occasion.
• Don’t make education a one-time deal. Make it repetitive, and give staff time to absorb the information. Build PPS into new staff orientation and mentoring.
• Focus your plan on the front-end clinician. Don’t let PPS responsibility rest on just one person. Get everyone up to speed and make it a team effort.
• Monitor PPS performance through supervisors, performance appraisals, and your corporate compliance committee. Recognize good contributions.
• Measure success, not just financially but also in terms of patient care. Think about how you will measure progress.
• Don’t skimp on the resources you need to implement PPS successfully.
• Provide ongoing feedback on accuracy. Don’t make it punitive, but do help your staff maintain their skill level. People tend to pay attention to things that are monitored.
Paul Dongilli, PhD, vice president of rehabilitation for Madonna Rehabilitation Hospital in Lincoln, NE, offers the following advice for successful prospective payment system (PPS) implementation:Subscribe Now for Access
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