Booklets offer teaching insight

Improve assessment skills, age-specific lessons

Open-ended questions are the key to a quick and effective patient assessment to determine barriers to learning and learning readiness. Such questions reveal details rather then a simple "yes" or "no."

Health care providers will learn how to ask open-ended questions and other techniques to improve the assessment process in a 35-page booklet titled A Guide to Educating Patients, published by Krames Communication in San Bruno, CA.

What’s the difference between an open-ended and closed question? Here are a few examples:

Closed: Are you upset? Open: What’s bothering you?

Closed: Are you in pain? Open: How would you describe your pain?

The booklet also covers developing an educational plan, implementing the plan, and documenting patient education.

3 booklets available

Channing L. Bete Co. in South Deerfield, MA, offers three booklets to improve patient education. Developing Age-Specific Competencies shows staff how to provide age-appropriate education. Documenting Patient Care to Meet JCAHO Standards provides detailed information on the documentation process, and Patient Satisfaction teaches staff about patient-centered care. Each booklet includes a quiz that may be used to measure subject knowledge and to document staff training.

A patient teaching module is a written plan that shows staff how to effectively teach a patient or group of patients with the same condition. The module will help staff learn effective teaching on their own rather than attend an inservice. Atlanta-based Pritchett & Hull Associates, publishes a 52-page book that provides a blueprint for creating these modules titled How To Design and Use a Patient Teaching Module.