Survey tool reveals docs’ strengths, weaknesses

Physicians can find out what bothers patients most and what pleases them with the new HBSI Pulse patient satisfaction survey system available from HBS International in Bellevue, WA.

HBS International, an outcomes information firm that provides software tools and comparative databases to hospitals and physician offices, teamed up with Solution Point (formerly NCG Research) of Nashville to create the patient satisfaction product.

For more information, contact Lisa Nathan, Product Manager for HBSI Pulse, HBS International, 411 108th Ave. NE, Suite 800, Bellevue, WA 98004. Telephone: (800) 290-8982. Internet: