Save time, effort: Piggyback audits
Save time, effort: Piggyback audits
Provide indicators to gather general information
When Sandra Cornett, RN, PhD, program manager for consumer health education at The Ohio State University Medical Center, learned that a team had been organized to do a chart audit on the use of a new flow sheet from another department, she asked them to audit the teaching learning flow sheet as well. When they agreed, she gave them a list of indicators to add to their audit form. To save time, she frequently piggybacks patient education onto mandated inservices and chart audits that have been planned by other managers.
The team doing the chart audits will look to see if people are documenting the identity of the learner, the assessment of learning needs and readiness to learn, the content of the teaching and methods used, the materials given, evaluation of teaching, and any revisions to the teaching plan.
The auditors are not being asked to look for details, such as what was documented in the content area and what wasn’t. "I am looking more globally to see if the components are there. If we find out that assessment isn’t documented very often then we can go in and look to see what about the assessment is or isn’t documented," she explains. She will use the information gathered by the audit team to shape future audits for documentation of patient education her department conducts.
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