The quest begins to measure effectiveness

The American Society for Healthcare Risk Management (ASHRM) is initiating its Claims Data Gathering Project, a project intended to measure the effectiveness of hospital risk management activities and ultimately assist risk managers in identifying "better practices."

ASHRM’s objectives for the project are to test the viability and effectiveness of standardized risk management definitions, capture information on events reported through internal vs. external notification and, eventually, identify performers that appear to be using better practices.

For the past few years, a national task force composed of health care risk managers and insurance company representatives has been designing a pilot study for collecting and analyzing nationwide risk management data. ASHRM leaders say the initiative is now ready to be tested by a group of hospitals across the country. The pilot project commenced Dec. 1, 2000, and runs for six months. The pilot will focus on the collection of data identifying how matters are reported to risk managers and the correlation between reporting mechanisms and asserted claims.

ASHRM is collaborating on this project with Vahe Kazandjian, PhD, president of the Center for Performance Sciences (CPS) and one of the leading health care researchers in the country. The Center, under Kazandjian’s leadership, is renowned for the Maryland Hospital Association’s Quality Indicator Project, currently the largest comparative data collection/sharing/benchmarking effort in the country. ASHRM has retained CPS to support the pilot project through the development of a computerized data collection application, accepting data and maintaining a database, and providing aggregate reporting and evaluation.