IMs, HINNs: more than just a chore

Medicare requirements for issuing the Important Message from Medicare (IM) and the Hospital-Issued Notices of Noncoverage (HINNs) have been around so long that they sometimes get short shrift. But if a surveyor or auditor finds that the IMs aren’t being issued correctly, your hospital could suffer consequences. And if you don’t issue a HINN, you can’t bill the patient for services that Medicare doesn’t cover. In this issue of Hospital Case Management, we give you details on when and how the IMs and HINNs should be issued and share one hospital’s processes for ensuring delivery.