ONC yanks certification for two EHR systems

If you are using an electronic health record (EHR) provided by EHRMagic in Santa Fe Springs, CA, you have a problem. The Office of the National Coordinator for Health IT (ONC) has revoked the certification for two of that company’s products. This action marks the first time the government has revoked an EHR certification.

Two of the company’s electronic health records, previously certified as products to be used as part of the Medicare and Medicaid Electronic Health Record Incentive Programs, have had their certifications revoked, according to an announcement by Farzad Mostashari, MD, the national coordinator for health information technology. “The products do not meet standards, and providers cannot use these products to meet the requirements of the Medicare and Medicaid EHR Incentive programs,” Mostashari’s announcement said.

EHRMagic-Ambulatory and EHRMagic-Inpatient no longer meet the EHR certification requirements. The EHRs must be certified by an authorized certification body (ACB) before regaining certification.

The ONC and an ONC ACB received complaints from healthcare providers that the EHRMagic products did not meet the required functionality, and the products should not have passed certification, the announcement said. InfoGard analyzed the additional information from the notification and contacted EHRMagic, and this action launched the surveillance activities required by the ONC-authorized certification body. InfoGard concluded that it was necessary for the EHR products to be retested for select requirements. EHRMagic participated in retesting and failed.

“We and our certification bodies take complaints and our follow-up seriously. By revoking the certification of these EHR products, we are making sure that certified electronic health record products meet the requirements to protect patients and providers,” Mostashari said. “Because EHRMagic was unable to show that their EHR products met ONC’s certification requirements, their EHRs will no longer be certified under the ONC HIT Certification Program.”