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More than 520 case managers representing 10 practice settings responded to the first case management caseload survey conducted by American Health Consultants in Atlanta, publisher of Case Management Advisor, and the Case Management Society of America in Little Rock, AR. We now know that roughly 53% of respondents spend 26% or more of their time working with clients telephonically. We also found that nearly 30% of respondents report their organizations assign cases based on geographic location.
Look for more results of this exclusive national case management caseload survey in the April issue of the newsletter. The executive summary will be available soon on both the CMSA and American Health Consultants Web sites, so keep checking www.ahcpub.com and www.cmsa.org. In addition, look for in-depth articles about the increasing significance of managing caseloads in upcoming issues throughout 2001.