Articles Tagged With: communication
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Communication in Care Transition Process Needs Improvement
The care transition process is challenging, especially for patients with multiple complex conditions. To provide the best care to high-risk patients, case managers, community providers, and clinicians need to optimize communication. Case managers can improve the process through quality improvement efforts that focus on overcoming dialogue challenges and identifying providers’ communication preferences.
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Is Death Imminent? Conflicts Occur if Clinicians Do Not Make It Clear
Poor communication on prognosis prevents the family from making decisions based on the true situation. If surrogates do not realize death is imminent, they cannot plan for hospice care or contact family members to be there for the patient’s last moments.
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Researchers Offer Tips to Improve Shared Decision-Making in Pediatrics
Sometimes, all that is communicated to parents was the physician’s recommendation of what to do, not that there were several options to choose from and why one particular option is what the clinician preferred. This suggests physicians could benefit from additional guidance to promote the appropriate use of shared decision-making.
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Case Management for Patients Nearing the End of Life
As the median age of the U.S. population increases, conversations around end-of-life care will need to be more robust. Hospital case managers often are among the only providers who might broach this topic with their patients. They need to be equipped for those conversations, even when the patient does not know what to think. Sometimes, the patients have not put much thought into their own values or priorities, and need someone to serve as a guide.
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Even One Paid Malpractice Claim Predicts More in the Future
Physicians with even one single paid malpractice claim are much more likely than those with no paid claims to experience more paid claims later, according to a recent study. Researchers examined all paid malpractice claims against U.S. physicians between 2004 and 2018. They found paid claims are not the result of bad luck or an inevitable part of practicing medicine, as many physicians think.
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Care Transitions Through ACHIEVE Study Score Points with Patients
Care transitions across organizations and the community require better collaboration and communication among providers and social service organizations, according to recent research. Patients benefited from improved collaboration. They reported feeling better supported and cared for by providers involved in a care transition project.
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I-PASS Reduces Harm and Improves Communication
Research indicates the I-PASS handoff program reduces harm and improves communication among clinicians. The research builds on previous studies showing validity of the program.
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Integrated Care Teams Should Include Social Workers
Integrated care teams sometimes lack a social worker, which can undermine the team’s work and success. It is a shortsighted tactic because social workers can help with case management and care coordination in a variety of ways, including intake assessment and behavioral interventions, according to recent research.
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How Case Managers Can Improve SDOH Assessments
Case managers can use several different tactics to improve their assessments of social determinants of health. These may require extra time, but they can yield big rewards in terms of patients’ health and preventing readmissions.
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Florida Jury Awards $68 Million to Patient in Sodium Spike Case
Providers should understand a patient’s chart should be thoroughly and completely reviewed throughout treatment. In this case, it is clear on at least several occasions providers either did not notice the information in the medical record, or they did not review test results. They also failed to administer medications ordered by another practitioner.