Articles Tagged With: dissatisfaction
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Patient and Family Complaints Require Careful Response
Healthcare organizations should have processes for responding to complaints from patients and families. The nature and seriousness of the complaint will dictate how much of a response is required.
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Burnout Affects Nearly Half of Nurses, Physicians
Teamwork may be an antidote to burnout in healthcare. Before the COVID-19 pandemic, burnout affected 43% of physicians and nurses. Doctors reported more isolation, according to a recent study. Worse, the pandemic pushed burnout to crisis levels, affecting more than half of all nurses and physicians.
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Fear dissatisfaction due to collections? Be an advocate for the patient
Patient access leaders at Chicago-based Presence Health have received “fewer and fewer” complaints from patients regarding the balance that they owe, reports La’Queela Angel, director of patient payments.