Controlling workers’ compensation costs is challenging for any employer, and healthcare employers face difficult work-related situations. Paying attention to some of the most common and costliest risks can help manage the financial effects.
The Miami (FL) Cancer Institute achieved a feat that many healthcare institutions aspired to during the worst of the COVID-19 pandemic: screening every employee and visitor every day for COVID-19 symptoms before allowing them into the facility. The logistics may be useful to other hospitals in the next disease outbreak.
The Occupational Safety and Health Administration has vowed to take a hard look at complaints and referrals related to employee safety during the COVID-19 pandemic. Healthcare employers should prepare to answer concerns about employee safety.
At the height of the healthcare industry’s response to COVID-19, some hospital employees gained national attention for their criticism of the lack of personal protective equipment and supposed failings by their employers. Some employers appeared to retaliate against those whistleblowers, raising questions about how such complaints should be handled.
Patient access leadership is sometimes omitted from planning discussions involving staffing, technology, and new service lines. This article discusses steps patient access can take to prevent problems with patient satisfaction.