Articles Tagged With: experience
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Attorneys Will Scrutinize ED Preparedness for Pediatric Emergencies
Litigation will center on training, experience, and facility resources.
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Inexperienced Nurses Placed in Unsafe Roles Due to Staffing Shortages
Because of staff shortages, inexperienced nurses are placed in roles that may be unsafe for patients — and for the nurses themselves.
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The Earlier, the Better for Formal Ethics Training
For physicians anticipating prolonged post-graduate training, a key advantage of this program is it happens concurrently with the medical school curriculum.
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Leaders Plot How They Will Leverage the Lessons of COVID-19
While healthcare leaders continue to battle a global pandemic, many also are plotting how they will use the lessons of this emergency to make their health systems better. Several shared their ideas during the Institute for Healthcare Improvement’s annual forum.
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Digital Chatbot Helps Guide Patients Through Hospital Care
Chatbot interacts about eight times with each patient during their ED visit. Conversations include the opportunity for the patient to provide feedback, which is used to monitor patient satisfaction and identify opportunities for improvement.
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ED Defense Can Counter Opposing Expert’s ‘Flagrantly False’ Testimony
Hindsight bias, lack of ED work experience, and earning a living through testimony are factors that can make for problematic witnesses.
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Health System Focuses on Education Outreach
With the healthcare and insurance industries changing at a dizzying pace, consumers can easily be left confused about an important aspect of their lives. Some hospitals and health systems are finding that helping them understand how it all works can improve patient satisfaction and even quality of care.
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Uniformity of uniforms one way to improve patient experience
In addition to developing an app that offers no-hassle refunds to unsatisfied patients, Geisinger Health System in Danville, PA, is taking other steps to improve the patient experience.
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Money-back guarantee aimed at patient satisfaction
In the retail world, a money-back guarantee is offered as proof of quality and a dedication to customer service. Why can’t the same reasoning be applied to healthcare?
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More data on patient equal a better experience
The patient access experience can be enhanced dramatically by “retail-type technology,” according to Katherine H. Murphy, vice president of sales consulting in the Oakbrook Terrace, IL, office of Experian Health, a provider of technology for hospitals and healthcare providers.