Articles Tagged With: financial
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Expensive Deductibles Bringing Many Changes to Revenue Cycle
Patients with high deductibles often need an expert’s help. Registrars can pave the way for the eventual discussion with a financial counselor.
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Some Patients Present With ‘Hidden’ Insurance Coverage; Patient Access Can Uncover It
Certain patients who say they do not have any insurance actually are covered in some way. It is the job of patient access staff to find it — and avoid uncompensated care for the hospital.
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Fewer Than Half of Seriously Ill Medicare Patients Well-Informed on Costs
The findings of a recent paper contradicted the general perception that seriously ill patients are well-protected through a combination of Medicare and Medigap, Medicare Advantage, or Medicare and Medicaid.
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Financial Navigators Can Solve Complex Cases
For patients facing a stack of complex hospital bills, there is a new kind of expert ready to help.
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Novel Registrar-led Initiative Collected $674,000 in a Month
Novant Health’s patient access department was falling short of its collection goals until a task force got an enthusiastic team member involved in the initiative. This resulted in record collections of $674,000 in one month.
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Physicians Paid to Refer Patients: ‘Fundamental and Clear’ Ethical Violation
The nonprofit hospital system Broward Health in Florida recently agreed to pay $70 million to settle allegations that it engaged in “improper financial relationships” under laws prohibiting kickbacks for patient referrals.
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Review Every Patient, Every Day to Ensure Appropriate Reimbursement
When case managers concentrate only on getting the patient status right up front and then review only selected patients and review them every few days, it’s likely to have a big effect on the financial health of the hospital, says Brian Pisarsky, RN, MHA, ACM, associate director of Emeryville, CA-based Berkeley Research Group.
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Oregon Hospitals Offer Cost Estimates Within Three Days
The Oregon Association of Hospitals and Health Systems in Lake Oswego announced that every Oregon hospital can provide a cost estimate for hospital services for a scheduled procedure within three business days.
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Get registrars and clinicians on same page with collections
When patient access employees started point-of-service collections at OSF Saint Anthony Medical Center in Rockford, IL, complaints were “few and far between,” says Nicole Fountain, CRCE-I, CHAM, revenue cycle director.
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Fear dissatisfaction due to collections? Be an advocate for the patient
Patient access leaders at Chicago-based Presence Health have received “fewer and fewer” complaints from patients regarding the balance that they owe, reports La’Queela Angel, director of patient payments.