Articles Tagged With: kindness
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Angry Encounters Can Adversely Affect Clinical Decision-Making
A patient screams and spits at the emergency physician and nurse who are trying to determine if a life-threatening emergency exists. Another patient is extremely grateful, cooperative, and respectful. Assuming both patients presented with the exact same clinical situation, would ED providers treat them any differently? The authors of two recent studies examined this interesting question.
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Simple Acts of Kindness From Staff Give Patients a ‘Red Carpet’ Experience
A registrar in the outpatient rehab clinic at Ochsner Healthcare’s Northshore Region always notes if a particular patient is scheduled, who is someone that she knows has difficulty walking. A few minutes before the patient’s appointment, the registrar leaves her station.