A patient’s capacity to give informed consent or to leave the emergency department against medical advice is a topic of great relevance to emergency clinicians. This article discusses the difference between competence and capacity and highlights the four essential elements involved in the assessment of a patient’s capacity.
Lawsuits allege charity care withheld from thousands of patients
November 13, 2017
Two recent lawsuits in Washington allege that hospitals withheld charity care from thousands of patients. This article will review steps patient access departments can take to comply with state and federal regulations.
A registrar in the outpatient rehab clinic at Ochsner Healthcare’s Northshore Region always notes if a particular patient is scheduled, who is someone that she knows has difficulty walking. A few minutes before the patient’s appointment, the registrar leaves her station.
Patients with dementia may require special attention with regard to the Health Insurance Portability and Accountability Act, as they aren’t always able to communicate effectively or give permission for clinicians to talk to others about their healthcare.
Growing concern about the patient safety risks posed by dementia is prompting some healthcare facilities to address the issue with policies and procedures designed to avoid misinformation and other threats.
Patients offered single check-in for multiple same-day visits
May 10, 2016
Patient access leaders at Palo Alto, CA-based Stanford Health Care recently overhauled the “status quo” of patient registration, reports Anna Dapelo-Garcia, MPA/HSA, administrative director of patient access services.
To comply with the Emergency Medical Treatment and Labor Act, patient access leaders at Wall Township, NJ-based Meridian Health keep the emergency department registration process “clear and simple,” says access services trainer Donna J. Roettger, CHAA.