Hospitals are scrambling to ensure a smooth and effective process for vaccinating frontline healthcare workers against COVID-19. Leaders need to quickly equip their personnel with enough information to persuade them that the vaccine is safe and effective.
Patients tend to become anxious when scheduled care is cancelled due to authorization holdups. This happened so often in one system that a decision was made to change the process. If the payer takes too long to give an answer one way or the other, things go forward as planned anyway.
The CDC has changed its recommendation for the human papillomavirus vaccine administration from a routine three-dose series to a two-dose series for 9- to 14-year-old children.
Here are some problems affecting patient satisfaction in registration areas at Ochsner Healthcare’s Northshore Region in Slidell, LA, that were solved:
Whenever Sarah Thomas, senior director of access systems at Seattle Children’s Hospital, hears a registrar sigh in frustration, she makes a beeline to that employee and asks what’s wrong.
These tips for combatting nurse fatigue come from Bette McNee, health and human services technical specialist with The Graham Company, a healthcare consulting firm in Philadelphia, PA.