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Live-streaming medical exams to remote scribes can save docs time -- but there are myriad privacy concerns.

Amid Protests from Hospitals, CMS Releases Overall Star Ratings

July 28, 2016

The overall quality star ratings are meant to help make informed healthcare decisions -- but are they accurate?

Study: Consumers Don't Equate High Healthcare Costs with High Quality

April 8, 2016

A new study shows that consumers don't always believe "you get what you pay for" in healthcare.

Hospital Report

Shhhhh! Patients Are Trying to Sleep – Is your Staff Keeping Them Awake?

November 3, 2015

Want to have happier and healthier patients, plus healthier staff? Cut down on the noise.

Hospital Report

Hospitals join hotels and restaurants in receiving blistering Yelp reviews

August 7, 2015

Yelp has teamed up to do hospital reviews with ProPublica, an independent, non-profit newsroom that provides investigative journalism. Yelp will post information from ProPublica’s interactive health databases on its health provider pages.

Hospital Report

Where can families of hospitalized patients turn for help? Support group offers an answer

May 1, 2015

Ben Taub Hospital offers a support group for those who have a family member or friend in its neurological and trauma-surgical intensive care units.

State-of-the-art Hospitals May Not Lead to Improved Satisfaction Scores

March 2, 2015

A recent study shows that all the bells and whistles in the world may not increase overall hospital patient satisfaction scores.

More evidence that patient satisfaction may not be such a great indicator of care quality

By Russ Underwood

September 11, 2014

Join the club – Promote breastfeeding

August 7, 2014

ED visits: Should patients comparison shop?

June 24, 2014

Leslie Hamlin