In Joplin, MO, a new $465 million facility, Mercy Hospital Joplin, opens Sunday – on time and under budget. The focus has been on making the facility as safe as possible.

 Have a heart and help guide your community to good heart health.

Let’s not minimize how historic the announcement actually was. 

A recent study shows that all the bells and whistles in the world may not increase overall hospital patient satisfaction scores.

Good customer service shouldn't be just for vacations and resorts.

The idea of taking a painful past and using it as a force for good is one of the inspirations behind a new major initiative to treat traumatic brain injury.