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EDM 2021 masthead1

January 1, 2010

View Archives Issues

  • Special focus: Secrets of improving patient flow

    Patient flow is an issue that continues to plague ED managers as patient demand outstrips capacity. However, several creative managers and their staffs have developed successful strategies for improving flow. In this ED Management special issue, you'll hear from many of them:
  • Emergency department decreases 4-hour wait times to 9 minutes

    Not long ago, the ED at Palisades Medical Center in North Bergen, NJ, was struggling with waiting times hovering at about four hours.
  • Flow strategies cover processes in and out of ED

    Because many throughput problems experienced by EDs are not caused by EDs, those managers who find themselves operating in a vacuum have little chance of success.
  • ED improves on already impressive wait times

    Before the implementation of a LEAN initiative in the ED at Good Samaritan Hospital in Kearney, NE, the average door-to-doc time was 28 minutes, and the average length of stay was 103 minutes numbers that were nothing to sneeze at. Nonetheless, Paul O'Connell, RN, director of emergency services, wanted to see those numbers improve.
  • 'Telepsych' program is a hit with patients, ED

    While telemedicine has proven successful in several ED settings, some observers have long been skeptical that it could be applied to behavioral health.
  • RRTs are involved in STEMI response

    (Editor's note: This is the second part of a two-part series on recent reaccreditation efforts made by the staff of the chest pain center at Oregon Health & Science University Hospital in Portland. In the first installment last month, the staff discussed the STEMI alert training procedures involved. These procedures not only involve the triage nurse, but the entire staff, including the valets. This month, we look at how the staff brought the hospital rapid response team into the process, and how the acquisition of atomic clocks enabled the ED and outside resources to accurately track their response times.)
  • Emergency departments post wait times on the web

    (Editor's note: This is the first part of a two-part series on posting wait times online. In this story, we tell you how two EDs prepared to add this service. In next month's issue, we'll tell you how the EDs used a test web site to help the staff become acclimated to the new system.)
  • 2009 Salary Survey Results: ED manager salaries remain stagnant — experts say doctors faring better than nurses

    Generally when we review our annual ED Management Salary Survey for defining trends, we see patterns emerging by reviewing the results in several categories. And while we still went through that process this year, even a quick glance at the results of the 2009 ED Management Salary Survey showed that one statistic jumped off the page.