Hospital Access Management – August 1, 2017
August 1, 2017
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Cut A/R Days by 15% in 1 Year: Move Back-end Functions to Patient Access
By having patient access take on the back-end functions, claims can be processed more quickly, cutting accounts receivable days.
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Is Imaging Test Needed ‘Stat?’ Don’t Risk ‘No Auth’ Denial
Payers increasingly are denying claims for “stat” imaging because of no authorization. This article describes practices that can help avoid problems.
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Incorrect or Incomplete MSPQ? Either Way, It’s Lost Revenue
Incomplete or inaccurate completion of the Medicare Secondary Payer questionnaire causes significant problems for the revenue cycle.
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What Do Registrars Do All Day? Many in Hospital Have No Idea
Clinicians and other hospital departments often lack even a basic understanding of the patient access role. At times, this leads to disrespectful attitudes. This article provides suggestions for improving interdepartmental relationships.
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Online Modules Cut 2 Weeks of Patient Access Training
New patient access employees’ training was cut by two weeks with expanded use of online training modules.
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Be Proactive, Not Reactive, With Patient Access Training
This article includes strategies to make patient access training more effective.