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By having patient access take on the back-end functions, claims can be processed more quickly, cutting accounts receivable days.
Payers increasingly are denying claims for “stat” imaging because of no authorization. This article describes practices that can help avoid problems.
Incomplete or inaccurate completion of the Medicare Secondary Payer questionnaire causes significant problems for the revenue cycle.
Clinicians and other hospital departments often lack even a basic understanding of the patient access role. At times, this leads to disrespectful attitudes. This article provides suggestions for improving interdepartmental relationships.
New patient access employees’ training was cut by two weeks with expanded use of online training modules.
This article includes strategies to make patient access training more effective.
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