Hospital Case Management

Team-Based Case Management Improves Care Coordination

A health system’s focus on revamping its care coordination led to a reduction in some 30-day readmissions, as well as other benefits.

Tips to Improve Quality and Efficiency in Case Management Departments

One of the first steps to streamline case management operations is to reassign staff to new roles, such as focused discharge planning jobs and utilization review.

Risk Assessment Tool Helps Identify People in Need of Case Management

The Valley Risk Assessment Tool, created by The Valley Hospital of Ridgewood, NJ, is a two-page, two-column chart that assigns a level to each category of risk.

Healthcare Facility Uses Lean Principles to Enact Systemwide Culture Change

A hospital’s process improvement (PI) could begin with a focus on reducing gaps in quality service. The Cleveland Clinic started such a process, focusing on engaging all employees in process improvement — rather than leaving the work to one PI team.

Optimizing COPD Discharge Planning

Patients are not one size fits all when discharged with COPD. However, in readmission rates they are all lumped together, one expert says.

Career Outlook for Case Managers

In today’s hospitals, the role of case manager has expanded greatly as regulatory demands have increased. Case managers in large hospitals have moved into C-suite roles, where they can greatly influence the hospital’s processes and procedures to improve the patient’s experience and outcome. They also can address payer and regulatory issues.