June 1, 2015
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Focus on patient safety all day, every day
You may think that because you’re a case manager, you aren’t directly involved in patient safety. You couldn’t be further from the truth, experts say.
Part of patient advocacy is reporting errors
Hospital case managers are in a prime position to see many things that consistently go wrong or need improvement but, like everyone else, may be reluctant to bring them up.
A tale of two discharge plans
Sue Dill Calloway, RN, MSN, JD, CPHRM, CCM, CCP, president of Patient Safety Education and Consulting in Dublin, OH, relates two stories from real life to illustrate how discharge planning is closely aligned with patient safety.
Patient status reviews are on hold again
Patient status reviews by the Recovery Auditors have been delayed again, this time until Oct. 1, 2015, by an act of Congress.
Safety First initiative helps hospital cut safety events by 50%
Virginia Commonwealth University Medical Center’s Safety First Every Day initiative has resulted in a 50% reduction in serious safety events, declines in falls with injuries and infections in intensive care units, and an increase in safety occurrence reporting.
System alerts clinicians when patients need interventions
Virginia Commonwealth University Medical Center has designed a process that combines clinical expertise with technology to detect subtle changes in patients’ conditions and alerts the hospital’s Rapid Response Team to intervene in real time before the patients get any worse.
Clinic visits, CM interventions fill gaps in care after discharge
At-risk patients who are being discharged from Torrance (CA) Memorial Medical Center are referred to the Care Coordination Clinic for follow-up care and/or receive care coordination services from an ambulatory care manager.
Electronic system, anonymity improve reporting
Incident reporting appears to improve when employees are provided an anonymous method, according to the experience of Montefiore Medical Center in Bronx, NY.
Hospital meets Triple Aim goal, improves safety
In its efforts to achieve the Triple Aim quality goal, Lafayette (LA) General Health has implemented flexible systems, along with standardized equipment and monitoring solutions that improve patient safety and overall quality at the health system.
The Top Ten Mistakes You May Be Making In Your Case Management Department!: Part 1
Case management has been in hospitals for 30 years now! In the grand scheme of things, this isn’t a long time span. Despite our short longevity in the acute care setting, our roots go back to the 1920s and 30s as a community-based model for managing care for the poor. After health care reimbursement shifted to prospective payment in the mid-1980s, the need to coordinate care in the acute care setting became real and obvious. Or was it that obvious? While some hospitals across the country were early adopters of hospital-based case management, the majority lagged for years. In fact, 30 years later, some are still trying to figure out what this all means to them and to their bottom line!