Hospital Peer Review – March 1, 2004
March 1, 2004
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Your next survey will be customized; get ready for JCAHO’s priority focus
If you were expecting cookie-cutter questions followed by rote responses during your next survey from the Joint Commission on Accreditation of Healthcare Organizations, think again. Instead, surveyors will arrive armed with detailed information that puts a spotlight on your biggest problem areas, according to accreditation experts interviewed by Hospital Peer Review. -
Measures help surveyors compare hospitals
Its just gotten much easier for Joint Commission on Accreditation of Healthcare Organizations surveyors to size up how your organization compares to others. The ORYX and core measure data are part of the Joint Commissions initiative to look at hospitals in a more uniform manner, so they can compare one hospital to another, explains Judy Homa-Lowry, RN, MS, CPHQ, president of Homa-Lowry Healthcare Consulting, based in Metamora, MI. -
Help pharmacists meet new medication standard
Two things are certain: The Joint Commission on Accreditation of Healthcare Organizations newly revised medication management standards will be a key area of focus during surveys, and complying with the new requirements will call for sweeping changes throughout your organization. -
Killer practitioners: What can you do to stop them?
This is the first in a two-part series on preventing employees from harming patients intentionally. This month, we cover how to track deaths and improve communication with human resources. Next month, well give step-by-step instructions to prevent problem employees from being hired and tips for encouraging staff to share their concerns. -
The Quality-Cost Connection: Are your care continuum linkages strong or weak?
Health care delivery has grown more sophisticated and complex in response to changing patient needs and emerging technologies. -
Accreditation Field Report: New survey lets you focus on safety, not standards
After experiencing a recent pilot survey for the new Shared Visions New Pathways Accreditation Process, staff at Wallingford, CT-based Masonic Healthcare Center gave glowing reports. There really were no surprises encountered during this survey, says Arthur E. Santilli, MS, MPH, CHE, president. -
Patient Satisfaction Planner: Centralized schedulers are boon to efficiency
When it came to streamlining the way patients, referring physicians, and other interested parties contact Geisinger Health System in Danville, PA, for various access-related services, it seems that one good idea led to another. -
Patient Satisfaction Planner: Nurses play strong role in patient satisfaction
In outpatient surgery, a patients pain is treated immediately after surgery, and patients are sent home. However, the pain control after discharge may be more important than the initial treatment at the bedside, says Elaine A. Yellen, RN, PhD, assistant professor at Texas A&M University - Corpus Christi. -
News Briefs
The Centers for Medicare & Medicaid Services has published a revised survey instrument and proposed administration instructions for the patient perceptions of care survey known as HCAHPS (Hospital Consumer Assessment of Health Plans).