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As ambulatory surgery centers (ASC) increase their market share, they often need to expand and renovate to meet new demands. Designing new space and living with adjacent construction can be challenging. A key tactic during construction is to phase and compartmentalize areas, allowing for the ASC to continue its daily business while the expansion is underway.
Surgery centers need to consider generational differences when they develop ways to recruit and retain new physicians. Further, when hiring new physicians, it is important to learn what motivates a particular physician.
Quality assurance/performance improvement (QAPI) programs ensure all internal policies and processes mirror appropriate standards and regulations. Surgery centers that ask staff to participate in QAPI programs might find more original projects and improve employee morale.
Researchers observed that patients who lived closer to a hospital were seven times more likely to show up at an ED for treatment after surgery vs. patients who lived far from a hospital. These findings suggest that patients are less likely to visit an ED when they experience symptoms of pain and swelling if the clinic or physician’s office has closely communicated with patients after surgery.
There is no successful business anywhere that does not understand the concept of paying less for what they offer or purchase. However, there is one caveat: Before you begin the process of negotiating, you have to be prepared to walk away if you cannot get what you want.
Financial Disclosure: Consulting Editor Mark Mayo, CASC, MS, reports he is a consultant for ASD Management. Nurse Planner Kay Ball, PhD, RN, CNOR, FAAN, reports she is a consultant for Ethicon USA and Mobile Instrument Service and Repair. Editor Jonathan Springston, Editor Jill Drachenberg, Author Melinda Young, Physician Editor Steven A. Gunderson, DO, FACA, DABA, CASC, Author Stephen W. Earnhart, RN, CRNA, MA, Accreditations Manager Amy M. Johnson, MSN, RN, CPN, and Editorial Group Manager Terrey L. Hatcher report no consultant, stockholder, speaker’s bureau, research, or other financial relationships with companies having ties to this field of study.
