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Patient Education Management Archives – December 1, 2005

December 1, 2005

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  • Home environment provides better atmosphere for learning

    Education is the backbone of home health care, says Eileen McFadden, BSN, MN, manager of educational services at VNA Home Health Care Services in Spokane, WA. It is through education that the patient's goals and outcomes are met.
  • Cultural cues important in home health care

    When a home care patient is from another culture it is a good idea to learn as much as possible about his or her cultural beliefs before the visit, says Jeanne M. Martinez, RN, MPH, CHPN, former quality and education specialist at Northwestern Memorial Home Health Care in Chicago and now a quality specialist with palliative care and home hospice at Northwestern Memorial.
  • Use dedicated nurses to create teaching plan

    An educational process at Sacred Heart Medical Center in Spokane, WA, ensures that cardiac patients admitted to the hospital receive the appropriate teaching.
  • Case managers need to focus on communication

    Nine years after an automobile accident left her a quadriplegic and seven years after she had a mastectomy following a diagnosis of breast cancer, Janet Brown, RN, BSN, BA, CPHQ, FNAHQ, was surprised to learn that case management services were available through both her independent practice association (IPA) and HMO.
  • Staff move patients through the continuum

    At Good Samaritan Hospital in Baltimore, support staff collaborate with case managers to follow up on tests, consultations, evaluations, and other procedures, making sure anything that could impede a patient's progress is carried out in a timely manner.
  • Nurse line checks up on patients after discharge

    When a case manager or social worker at Saint Luke's Medical Center is concerned about a patient who is being discharged, he or she asks the RNs staffing the hospital's Nurseline to make a follow up call after the patient gets home.
  • Benchmark study identifies frequency, causes of falls

    Although home health agencies have focused on falls in the home for many years, their importance was brought into the spotlight when the Joint Commission on Accreditation of Healthcare Organizations included that category in the 2005 National Safety Patient Goals.