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Physician Relations Update Archives

March 1, 1998

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Physicians can change outcomes by taking a look at cost-effectiveness

Good customer service helps practices succeed

Comparative measures improve diabetes care

Diabetes Care Moving Forward with New Measurements

Patient complaints can help practices improve

Employee problems can lead to legal troubles

Educate staff to resolve patient complaints

HEDIS measures can make practices almost perfect

Benchmarking helps ease patients’, hospital’s pain

Expect Congress to raise the heat on Medicare fraud

MindSpring and AHC team up for Internet access

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