Patient Satisfaction and Outcomes Management Archives – January 1, 1999
January 1, 1999
View Archives Issues
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We can’t fix flaws in data without electronic records, experts say
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Should performance data rely on patient reports?
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Filtering Patient Care Experiences into Report Cards
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Kaiser’s EMR brings better data, HEDIS scores
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Will doctors use electronic medical records?
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Patient ratings of health plans decline
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Ultimate outcome: Are patients better or worse?
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Baldrige criteria offer overall move to quality
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Consumers rarely have choice of health plans
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