Mental Health Crises and Suicide Rates on the Rise

The United States is experiencing a suicide and mental health crisis that national data show is worsening.

Care Managers Who Are Social Workers Make Magic Happen for Complex Patients

A prevention-focused care management program successfully reduced hospital admissions and ED visits among a vulnerable population.

Case Study Illustrates How Care Team Works

A healthcare organization’s care team model provides complex patients with holistic care, helping them stay out of the hospital and ED.

Basic Compliance Training Should Focus on Payer Service Standards

Case management departments can prevent False Claims Act violations by training case managers to follow the rules set by their program funders and payers, including the Centers for Medicare & Medicaid Services.

Keep an Eye Out for Noncompliance Red Flags

Case management directors can train staff to log their hours, maintain accurate documentation, and follow all payer rules and requirements to maintain compliance with laws and regulations.

Innovative Staffing Model Reduces Handoffs, Boosts Provider Satisfaction

Recognizing the risks to patient safety, many investigators have focused on improving handoff processes to reduce the potential for errors when the care of patients is transferred to new providers.

Johns Hopkins’ Intrahospital Patient Transfer Program Reduces Risk

Adult and pediatric patients moving from one area of Johns Hopkins Hospital in Baltimore to another face less risk than might be found in other institutions because of a program ensuring that they will receive the same quality of care during transfer as they do on a unit.