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As expectations for case management departments become more complex, the necessity for case management leaders to assure appropriate positions is critical. Rules and regulations have become more stringent and payers have become more apt to deny hospital claims. Case management is more critical than ever in the revenue cycle and has led to the development of specialized CM roles. As these roles have developed it has become a prerequisite to have an effective leadership team to guide and mentor, not only the staff RN case managers and social workers, but each of the key roles that might be added to your department.
Get your case management team on board!
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|- Key functions||- Standards of practice||- Foundational roles|
|- Foundational staffing||- Characteristics for success||And so much more!|
After this webinar, participants will be able to:
Identify key roles for best practice case management departments.
Describe foundational staffing roles applicable for your department.
Explain new and revised case management standards, regulations, and laws put forth by CMS, TJC and the federal government.
Evaluate case management protocols and penalties.
Case Managers (all levels), Managers/Directors/VPs of Nursing, Patient Care, Quality, Finance and Operations, Physician Advisors, Social Workers, CXOs and anyone else interested in case management education.