Product Details

 

Our expert will present evidence-based recommendations to reduce boarding and overcrowding and help hospitals implement operational, cultural, and data management changes to improve patient flow.

Attendees will learn about current TJC standards that address patient flow through the emergency department. This includes measures to identify, mitigate, and manage patient flow issues and ED-throughput as part of a larger, system-wide issue. Covered standards will include safety for boarded patients and leadership communication with behavioral health providers to ensure coordinated care of patients.

Patient flow is an issue that produces major effects beyond the emergency department.

Is your hospital exceeding expectations?

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Covered topics:

- Prevent overcrowding	- Population at risk for boarding	- Ambulance diversions
- Measurement results	- Safety of overflow areas	- Sustain improvements
- Available beds	- Behavioral health patients	- Plans for care
- Four-hour window	- History & rationale	- Efficiency in care areas
- Data-driven flow	- Safety & monitoring	- Support processes
- EMTALA	- PC.01.01.01 & PI.03.01.01	And there's more!

 

After this webinar participants will be able to:

1. Discuss TJC patient flow tracer surveyors evaluate during an inspection.
2. Describe the four-hour rule on getting patients to their room when admitted.
3. Explain new and revised standards, regulations, and laws put forth by CMS, TJC and the federal government.

Your Speaker: Sue Dill Calloway, RN, MSN, JD

Sue is a nurse attorney, medico-legal consultant and long-time educator for nurses, physicians, and other healthcare providers. She is a frequent speaker and is well known across the country in the areas of healthcare law, risk management, and patient safety. She has authored over 100 books and hundreds of articles. For AHC Media, she authored the book Cracking the Code: Understanding the CMS Hospital CoP Standards on Anesthesia.

Ms. Calloway received her Bachelor of Arts, Bachelor of Science in Nursing, Master of Science in Nursing, and Doctor of Jurisprudence from Capital University in Columbus, Ohio. Additionally, she is certified in healthcare risk management by the American Society for Healthcare Risk Management and is the first in the country to be certified in CMS regulatory compliance.

Target Audience:

Anyone involved with or interested in compliance regulations and standards, including but not limited to: CEOs, CFOs, COOs, CMOs, CNOs, CE Directors, Department Directors, Quality Improvement Staff, Physicians, Nurses (all levels), Compliance Officers, CMS Liaisons, TJC Liaisons, Registration Staff, Safety Officers and Staff, Pharmacy Staff, Ethics Committee Members, Consumer Advocates, Risk Managers, Legal Counsel, Behavioral Health Staff, Psychiatry Staff, Social Workers, Discharge Planners, Case Managers, Hospice Staff and Regulatory Affairs Staff.