Product Details

 

All facilities accredited by TJC, AOA, CIHQ, and DNV Healthcare must adhere to the CMS CoPs. This 525-page manual contains interpretive guidelines, policies, procedures, and standards that must be followed for all providers treating patients hospitals or any hospital-owned departments.

Part II of the series will cover patient rights in a hospital, including restraint and seclusion, grievances, informed consent, advance directives, visitation, and much more.

How is your department handling patient rights?

Call us at 800.688.2421 or add this event to your cart above.

 

Agenda Topics:

- 2017 proposed changes	- Designating a representative	- Important Message (IM) for Medicare
- Criminal background checks	- TJC's grievances & complaints	- Education requirements
- Right to privacy	- Informed consent	- Confidentiality
- Low health literacy	- Abuse and neglect	- Interpreters
- Access to medical records	- Advance directives	- Plan of care
- Visitation requirement	- Patient representative	- Patient medical records
- Documentation	- Internal vs. external log	- Care in safe setting
- Restraint and seclusion	- Patient advocate	- Doctor notification
- Grievances and complaints	- Privacy memo	And more!

 

After this webinar participants will be able to:

1. Summarize the restraint standards hospitals must follow.
2. Reinforce why hospitals need grievance policies and procedures.
3. Discuss the requirements for documentation when interpreters are involved.
4. Explain new and revised standards, regulations, and laws put forth by CMS, TJC and the federal government.
5. Evaluate compliance requirements and penalties.

Your Speaker: Sue Dill Calloway, RN, MSN, JD

Sue is a nurse attorney, medico-legal consultant and long-time educator for nurses, physicians, and other healthcare providers. She is a frequent speaker and is well known across the country in the areas of healthcare law, risk management, and patient safety. She has authored over 100 books and hundreds of articles. For AHC Media, she authored Cracking the Code: Understanding the CMS Hospital CoP Standards on Anesthesia.

Ms. Calloway received her Bachelor of Arts, Bachelor of Science in Nursing, Master of Science in Nursing, and Doctor of Jurisprudence from Capital University in Columbus, Ohio. Additionally, she is certified in healthcare risk management by the American Society for Healthcare Risk Management and is the first in the country to be certified in CMS regulatory compliance.

Target Audience:

Anyone involved with or interested in compliance regulations and standards, including but not limited to: CEOs, CFOs, COOs, CMOs, CNOs, CE Directors, Quality Improvement Staff, Physicians, Nurses (all levels), Board Members, Clinic Managers, Outpatient Directors, Lab Directors, Compliance Officers, CMS Liaisons, TJC Liaisons, Registration Staff, Safety Officers and Staff, Pharmacy Staff, Ethics Committee Members, Consumer Advocates, Risk Managers, Legal Counsel, Behavioral Health Staff, Psychiatry Staff, Social Workers, Discharge Planners, Case Managers, Hospice Staff and Regulatory Affairs Staff.